Learning Objectives
- Building a Culture of Psychological Safety
- Active and Non-Judgmental Listening Skills
- Secrets to Establishing Genuine Relationships
- Using Compassion in Receiving
- Handling Individual and Team Defensive Reactions
Conflict resolution skills
Delegation skills in assigning and delegating tasks.
This helps learners understand the process and how to effectively handle difficult customers in a service environment.
Skills in evaluating employee performance
This helps learners understand the process and how to effectively handle difficult customers in a service environment.
Product and service consultation
Talent Gate's team of experts is always ready to listen and create optimal training and digitalization solutions to help your business enhance its human resource capabilities.
